Establish Your Site as a Service Oriented Business
- Locate Potential Customers and offer them expert advice.
- Verso live chat lets your visitors know that your business is dedicated to provide exceptional customer support, which to some is more important then the product or service itself.
- Track search terms visitors use to find your website on search engines and treat them as hot leads.
- Track the activities of visitors to find the most likely to convert. This will not only convert better for you but will also save time.
- Let visitors ask questions in a low-pressure situation by providing "chat with an expert" button on key pages to increase conversion rates and accelerate the sales cycle.
- Convert more by transferring between channels. If you are a product expert and have a customer wanting to place an order, just transfer to a sales representative to seal the deal.
Easy to Use
- When you order Verso Live Chat an icon will appear on your website which can be changed to say if help is available or not.
- Visitors just click on the icon which then opens a new chat window.
- Operators can either accept to begin a conversation or decline the message.
- Operators can also start the process by asking visitors if the need help.
- One operator may assist several customers at the same time, which reduces telephone and material costs.
- Operator to Operator chat included.
- The easy-to-use operator console can be quickly learned by everyday users; inexperienced computer users can become familiarized with VersoChat after only a few minutes.
|
|
