Communicate to Your Visitors Through Live Chat
- VersoChat allows your financial representatives to instantly communicate with visitors in a private chat window.
- Conveniently make initial contact, set up appointments, and provide assistance and information.
- Direct visitors to pages making customer service with VersoChat quicker and more efficient than by phone.
Why Use It For Your Financial Website?
- Your financial advisors can dramatically increase funding rates by providing real-time answers and steering visitors to loan options that best meets their needs and credit history.
- Turn Insurance customer service in to an easy task. Identify what type of insurance visitors are looking for and transfer your chat to operators specializing in that field.
- Provide real-time access to debt consultants.
- Answer questions regarding debt settlement and consolidation.
- Deliver fast bankruptcy consultation.
- And More!
Easy to Use
- When you order Verso Live Chat an icon will appear on your website which can be changed to say if help is available or not.
- Visitors just click on the icon which then opens a new chat window.
- Operators can either accept to begin a conversation or decline the message.
- Operators can also start the process by asking visitors if the need help.
- One operator may assist several customers at the same time, which reduces telephone and material costs.
- Operator to Operator chat included.
- The easy-to-use operator console can be quickly learned by everyday users; inexperienced computer users can become familiarized with VersoChat after only a few minutes.
Customizable Chat Windows
- Customize the appearance of chat window with photos or logos.
- Customize greetings and system messages.
- Contact information such as an email address can also appear in chat windows if operator is unavailable for live chat.
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