New improved operator console - faster, easier, more powerful
VersoChat is pleased to announce our new, improved, faster and more powerful operator console. Be prepared for a new revolutionary way to monitor your website visitors, provide live chat support through our new operator console.
Overview:
Live Monitor
GeoIP
Operators Panel
Canned Shortcut
User Information Panel
ChatTabs
Menu Items:
Canned Messages
Canned Commands
Initiate Messages
My Settings
Spam Blocking
IP Labeling
Overview:
Live Monitor
GeoIP
Operators Panel
Canned Shortcut
User Information Panel
ChatTabs
Menu Items:
Canned Messages
Canned Commands
Initiate Messages
My Settings
Spam Blocking
IP Labeling
Click on the red boxes for more information on particular part of our new operator console!
Live monitor lets you see:
GeoIP and IP Labeling
Details tabs include:
visitor information - chat requests, time on site, display resolution, email address, host name, IP address, browser/OS, refer URL, request page
today's footsteps - pages visited today
all footsteps - all viewed pages by visitor
past chatlogs - see previous chats
transfer chat - transfer chats to other available operators
